Scheduling Software Customer Success
How May We Help You Today?
ShedWool was built based on a profound desire to serve shift workers. Once you’re part of the ShedWool Family (or a “Wooly”) you’ll find our customer success team to be an extended part of your circle, ready to assist with any questions that arise.
Our customer success team doesn’t want to simply answer product questions. They want to build relationships & inspire conversations that tell us what we’re crushing & where we can grow.
They are at the ready to make sure you get everything you need to have a “warm & fuzzy ShedWool experience,” from initial implementation through product upgrades.
The ShedWool Customer Success Team has worked with our system inside & out, creating optimized onboarding materials to speak to your business at every level for seamless adoption & utilization.
Basic Training Services
The Best of the Basics
Your ShedWool Customer Success Specialist is your go-to support resource during onboarding. Once you are a “Wooly,” our customer success team will stick with you, always ready to help. Once training is complete, we find that folks don’t have many questions, so feel free to simply give them a call. They get lonely.
“Customer support is very good. The team is so responsive, almost unheard of these days.”
Customer Success Support
Honest & True Understanding
The ShedWool Customer Success Team has trained on the ShedWool Smart Scheduling System since the beginning. That means they have the expertise required to help your team take advantage of all the tools available to them to streamline your scheduling process and start returning money to your bottom line. Try to stump them. We bet you can’t.